Shipping & Returns

  • You can return the order within 2 days if there is an issue.
  • shipping fees are non-Refundable.
  • You can try the product before making a payment. If it doesn’t fit or you don’t like it, you can return it directly with the delivery agent.
  • يمكنك إرجاع الطلب خلال يومين إذا كان هناك مشكلة
  • رسوم الشحن غير قابلة للاسترداد
  • يمكنك تجربة المنتج قبل الدفع، وإذا لم يكن مناسبًا أو لم يعجبك، يمكنك إرجاعه مباشرةً مع مندوب التوصيل.

Talk about your brand

Welcome to Sneakers. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our site.

1. General Information

This website is operated by Sneakers. Throughout the site, the terms “we”, “us”, and “our” refer to Sneakers.

We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, and policies stated here.

2. Authenticity Guarantee

At Sneakers, we only sell 100% original and authentic shoes.

All products are sourced from trusted suppliers and verified for authenticity before being listed in our store.

3. Orders and Payments


  • All prices are displayed in Egyptian Pounds (LE) unless stated otherwise.

  • Payment methods accepted: Cash on Delivery, Credit Card, or other available methods.

  • Once your order is confirmed, you will receive an order confirmation via email or SMS.

  • We reserve the right to cancel any order if payment is not verified or the product is out of stock.

4. Shipping and Delivery


  • Orders are processed within 1–3 business days.

  • Delivery time may vary depending on your location.

  • You will receive tracking information once your order has been shipped.

5. Returns and Exchanges


  • Returns are accepted within 14 days of receiving your order.

  • Items must be unused, in their original packaging, and with all tags attached.

  • For hygiene reasons, worn shoes cannot be returned.

  • Refunds will be issued through the original payment method or as store credit.

6. Product Images and Descriptions

We make every effort to display our products as accurately as possible. However, colors and details may vary slightly depending on your device settings.

7. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

8. Privacy

Your personal information is handled according to our [Privacy Policy].

We do not share or sell customer data to third parties.

9. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time.

Continued use of the website following such changes means you accept those updates.